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FAQs

Frequently Asked Questions

What’s The Difference Between A One-time / Occasional Cleaning Versus An Ongoing Service? Collapse

The main difference between the one-time cleaning and ongoing cleaning is the method. The one-time cleaning requires different tools, techniques, and supplies to get the home up to our standards, while the ongoing service consists in keeping the home clean and fresh.

What Cleaning Supplies Do I Need To Provide? Expand

Usually, the client needs to provide paper towels, garbage bags, Swiffer duster refills, and any special products they want to use. These items may be placed on the countertop the day of the service, or the client can inform the office of the location and specific instructions on the proper way to use it. We also ask that each toilet have its own toilet brush for sanitary reasons.

Do I Need To Be Home? Expand

No, you do not need to be home for your service. The majority of our clients prefer to be gone and come home to a clean house! However, this is entirely up to you.

What Is The Best Setting? Expand

As much as we love pets & children, the ideal cleaning situation is when no one is home. Since this is not always possible, please eliminate as many distractions as possible so our cleaning technician can work uninterrupted.

What Do I Do With My Pet? Expand

Nobody knows their fur baby like you. Although we also love pets, it’s best if they are placed in a secure area while the cleaning is being done. This allows the cleaning technician to clean without being distracted by their cuteness! Also, we would be more than happy to give them a treat if you leave it on the counter.

What If I Need To Skip Or Reschedule? Expand

We know that sometimes reschedules are necessary. If you need to move the cleaning to a different day, simply call us at least 2 business days before your service to avoid the 50% cancellation/rescheduling fee. 48 hours allows us enough time to fill your spot so that our technician's hours are not affected.

What If I Skip One Or Multiple Cleanings? Expand

If you happen to need to skip a cleaning or multiple cleanings in a row, just call or email the office so that we can adjust the schedule accordingly. Pricing may need to be increased on your next visit, depending on how much time it has been between cleanings.

How Do I Pay? Expand

We accept either debit or credit cards. When scheduling your first cleaning we will get a form of payment on file to use.

Should I Tip My Cleaning Technician? Expand

Of course you can tip! It is never expected but always appreciated! You can leave a tip on the counter with a note. You can also add a tip to your bill by calling or emailing the office. We will ensure that your cleaning technician receives it.

What Scheduling Options Do You Offer? Expand

We offer weekly, bi-weekly (every 2 weeks), or monthly (every 4 weeks). We also offer one-time, move-in/out cleanings and occasional cleanings.

What If I Need To Change Something? Expand

If you need to change or update anything regarding your cleaning or scheduling, please call or email the office. We will be happy to help!

Do you offer gift certificates? Expand

Yes we do! You can obtain a gift certificate for a loved one just by visiting our gift cards page. Any questions, feel free to call us at (785) 259-1164.

Ask Us

Where you can Find us


  • 1929 S. Ohio St.,
    Salina, KS, 67401

  • (785) 259-1164

  • Monday - Friday, 8:00am - 4:00pm

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